REAL-TIME SUPPORT

With Monsoon Networks, you have access to a remote IT team that will scale with your business and meet all your technical needs. Rather than figuring it out as you go or designating a non-technical team-member to handle your IT, leverage our expertise, resources, and guidance.

REAL-TIME SUPPORT

The strength of our IT team isn’t measured by the number of tickets we can close, but by our ability to keep your business moving with no interruption. Monsoon Networks is the remote IT team your company needs for any and all tech support issues. With our direct-to-desktop (always on) real-time connectivity, we’re ready to help.

We understand that your end users don’t just need answers, they need answers on demand. From basic password resets to device crashes and network congestion solutions, our team of IT experts will resolve the problem.

Request a demo today and get the support your business needs

Real-Time Support Includes:

Direct-to-desktop support – without compromising the user experience

30-minute or less response time
An IT expert connects directly to desktop, be it in the office or on beach

Proactive Day-to-day monitoring and troubleshooting

With our sensors deployed in the network core and endpoints, we are aware of issues before you see them…allowing our IT experts to act with actionable insights

System-admin support

IT experts either take on the complete IT management role, or augment your resources with the latest tech and training.

Application optimization

Slow responding apps are no longer an issue, we optimize app operations, allowing you to do what you do best, run your business.

Let’s get started!

Find out how we can move your business forward.